Practical help for classes, student records, cloud data, accounts, plans, and Thailand tax planning.
Getting started
Set up your workspace with confidence.
What should I set up first?
Add students and their course details, then create lessons in the timetable. Use weekly or monthly patterns for regular classes.
Can TutorManage be used by a tutor or a learning centre?
Yes. Basic and Solo suit individual tutors. Studio and Institute add team and centre workflows, including tutor management for the subscription owner.
Should every tutor have an individual account?
Yes. Each tutor signs in with their own account. Institute owners invite tutors to an active team instead of sharing access.
Timetable and classes
Plan, move, and cancel classes without losing the record.
Can I schedule classes outside daytime hours?
Yes. The timetable supports the full 24-hour day and expands only when a scheduled class falls outside the normal visible range.
How do I postpone or bring a class forward?
Open the class in Timetable and choose reschedule. Select the student, date, and new time. TutorManage keeps the link to the original lesson for traceability.
What happens when a class is cancelled?
The cancelled class is marked in both the timetable and class detail. It is excluded from completed-teaching hours and income estimates until a replacement is taught.
Students, attendance, and files
Keep each course history accurate and easy to find.
How is attendance connected to a course?
Attendance is recorded against both the student and class or course, so one student can have separate histories for different subjects or packages.
How do I find older attendance or payment evidence?
In Student records, select the month, student, and class. Long histories are paginated to keep the page manageable.
Can I attach lesson evidence or payment slips?
Yes. Attach supporting files to the relevant attendance, payment, or report record. Individual uploads support files up to 10 MB.
Cloud data and backups
Know what is saved and how to recover safely.
Are my records saved automatically?
When cloud saving is connected, TutorManage queues a save after every workspace change and displays the result in Settings. Wait for the saved confirmation after important changes.
What if a record is missing on another device?
Check Settings for a cloud-save error. If the changed record is still visible on one device, choose Save browser to cloud there. Do not restore the cloud copy on that device because it replaces the browser workspace.
Can I retain an independent backup?
Yes. Settings can export and import a TutorManage backup. Keep these files private because they may contain student and business data.
Account and security
Keep access controlled and recoverable.
Can I sign in with email or Google?
Yes. Email sign-up uses a verification code, while Google sign-in uses the approved Google account. Duplicate email accounts are rejected.
How do I change my email or password?
Open Settings and choose Manage password and email. Password accounts require the current password before sensitive changes. You can also maintain a verified recovery email.
What if I cannot sign in?
Use password reset from the sign-in page. Reset codes go only to your registered email or verified recovery email. Repeated failed sign-ins are temporarily rate-limited.
Plans, billing, and teams
Understand plan access and subscription changes.
What happens when a paid subscription ends?
If it is not renewed, the account returns to Basic access. Stored data stays protected, but paid-plan limits and team capabilities no longer apply.
Does an automatic Stripe renewal continue the plan?
Yes. Stripe subscription events update the plan and renewal period after successful payment. Failed payment or cancellation is reflected when Stripe updates the subscription.
Can I switch from monthly to yearly?
Yes. The yearly change is queued to begin when the active monthly period ends rather than replacing the already paid period immediately.
Why cannot I add a tutor to my Institute team?
A tutor can belong to only one active team. TutorManage shows a clear acknowledgement if that tutor already belongs to another active team.
Thailand tax calculator
Use the tax planner as a clear planning tool.
Are income amounts monthly or yearly?
All calculator inputs are annual THB amounts for the selected tax year. Dashboard paid income is also shown as an annual planning value.
Is the calculator official tax advice?
No. It is a planning estimate. Actual tax can depend on documents, eligibility, withholding, filing status, and Revenue Department rules.
How do parent allowances work?
Confirm eligibility only when each parent meets the required age and support conditions. The calculator makes this confirmation explicit before including the allowance.